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You've got questions. We've got answers. Below are some Frequently Asked Questions about KA-BAR Customer Service.
If your question isn't answered in the FAQs, you can submit it below and we'll get you an answer. Please allow five business days for a response.
Yes, please read on.
LIMITED LIFETIME WARRANTY
KA-BAR Knives, Inc. (the "Company") warrants, to the original purchaser of the knife only, that this knife will be free from defects in material and craftsmanship under normal use and maintenance for the lifetime of the original purchaser. This Limited Warranty does not apply to any failure of, defect in, or damage to the knife caused by normal wear and tear or by improper use, including throwing the knife, using the blades as a can opener, chisel, pry bar, screwdriver, digging tool, or for any heavy work for which the knife was not designed.
If the knife fails to satisfy this Limited Warranty, the Company will repair or replace the knife or substitute a knife of comparable value, at the Company's option, and such repair, replacement or substitution shall constitute the sole remedy for any failure of the knife to satisfy this Limited Warranty or any implied warranty (ies) of the Company. In order to have a Limited Warranty claim evaluated by the Company, you must return the knife, at your own expense and risk, to KA-BAR Knives, Inc., at 200 Homer Street, Olean, NY 14760, attention Customer Service Department. Please include with the returned knife a brief written description of any claimed defect(s) in or failure(s) of the knife. Any returned knife determined by the Company to not be eligible for repair, replacement or substitution under the terms of the Limited Warranty will be returned to the Owner.
THE COMPANY MAKES NO EXPRESS WARRANTY OR REPRESENTATION WHATSOEVER OF OR WITH RESPECT TO THE KNIFE OTHER THAN THE FOREGOING LIMITED WARRANTY, AND ALL SUCH OTHER EXPRESS WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED. ANY IMPLIED WARRANTIES OF THE COMPANY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. THE COMPANY WILL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND ALL SUCH DAMAGES ARE EXPRESSLY EXCLUDED.
Some states do not allow limitations on how long an implied warranty lasts, or exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
The process of compiling, compressing, shaping and coloring the leather washers used to create the traditional KA-BAR knife handles is best left to the experts. Still, if you've got the proper machinery and would like to give it a shot, we do offer a handle kit which includes washers, spacers and a butt cap. Please contact KA-BAR Customer Service at 800-282-0130 to place an order.
Yes, please read on.
LIMITED LIFETIME WARRANTY
KA-BAR Knives, Inc. (the "Company") warrants, to the original purchaser of the knife only, that this knife will be free from defects in material and craftsmanship under normal use and maintenance for the lifetime of the original purchaser. This Limited Warranty does not apply to any failure of, defect in, or damage to the knife caused by normal wear and tear or by improper use, including throwing the knife, using the blades as a can opener, chisel, pry bar, screwdriver, digging tool, or for any heavy work for which the knife was not designed.
If the knife fails to satisfy this Limited Warranty, the Company will repair or replace the knife or substitute a knife of comparable value, at the Company's option, and such repair, replacement or substitution shall constitute the sole remedy for any failure of the knife to satisfy this Limited Warranty or any implied warranty (ies) of the Company. In order to have a Limited Warranty claim evaluated by the Company, you must return the knife, at your own expense and risk, to KA-BAR Knives, Inc., at 200 Homer Street, Olean, NY 14760, attention Customer Service Department. Please include with the returned knife a brief written description of any claimed defect(s) in or failure(s) of the knife. Any returned knife determined by the Company to not be eligible for repair, replacement or substitution under the terms of the Limited Warranty will be returned to the Owner.
THE COMPANY MAKES NO EXPRESS WARRANTY OR REPRESENTATION WHATSOEVER OF OR WITH RESPECT TO THE KNIFE OTHER THAN THE FOREGOING LIMITED WARRANTY, AND ALL SUCH OTHER EXPRESS WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED. ANY IMPLIED WARRANTIES OF THE COMPANY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. THE COMPANY WILL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND ALL SUCH DAMAGES ARE EXPRESSLY EXCLUDED.
Some states do not allow limitations on how long an implied warranty lasts, or exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
The USMC knife was originally designed with the tang slightly offset. There were several reasons for this:
1) The offset tang put the handle more in line with the tip of the blade....for thrusting/stabbing.
2) The raised offset tang allowed more room for the fingers on the underside of the handle.
If one looks carefully at WWII vintage knives, you will see the offset but it was not as pronounced. The handle cross-section was rounder back then. KA-BAR has made the handle more oval which makes the offset more visible these days.
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